Concierge

By your side,
from the very first gesture.

Every Siklah is a personal choice. Our concierge is with you — from composition to care, unhurried and never scripted.

01

Guided composition

Not sure where to start? We help you choose base and charm, based on who you are and who you want to become. By message, by phone, or at the atelier.

02

Bespoke orders

Our Italian master goldsmith, with over 40 years of experience, creates unique pieces on request. From casting to delivery, the piece is yours alone.

03

Care & Assistance

Free professional cleaning for life. Repairs, adjustments and maintenance advice — just write to us.

04

Gift

A hand-sealed gift box, a personalized card, DDP delivery with no surprises at customs. Every gift arrives as a gesture, not a package.

Let's talk

Write to us, call us,
come visit us.

We reply within 24 hours. In Italian, in English, unhurried.

WhatsApp

+39 331 958 3364

Hours

Monday – Friday, 9:00 – 18:00

Atelier Scicli

Via Lipari 36, 97018 Scicli (RG)
By appointment

FAQ

Frequently Asked Questions.

Where are your jewelry pieces crafted?

The jewellery is made in our Italian goldsmithing workshop. Our goldsmith and jeweller creates each piece with care and dedication, using artisan techniques handed down through generations.

What types of gold do you use?

All our gold jewelry is made of solid 18-karat gold (750/1000). We do not use coatings or plating of any kind.

Can I wear your jewelry in the shower and at the beach?

Solid gold jewelry resists oxidation and can be worn safely in the shower. We recommend avoiding prolonged contact with chlorine, perfumes and creams to preserve its shine over time.

Can I place a custom order?

Absolutely. Our Italian master goldsmith, with over 40 years of experience creating unique jewellery, can make bespoke pieces. Get in touch to discuss your idea.

Where can I purchase your jewelry?

You can purchase directly from our website, or contact us via WhatsApp at +39 331 958 3364 or by email at info@siklah.com for dedicated assistance.

Can I return a custom-made piece?

Personalized jewelry cannot be returned or exchanged, as it is made to order and created especially for you. For all other jewelry, you have 30 days to return it.

Can i cancel my order?

If you wish to cancel your order, contact us as soon as possible. If the product has not yet been shipped, we will process a full refund.

How long will it take to receive my order?

Delivery takes 6 to 7 business days. Some charms may require additional processing time. Once shipped, you will receive a tracking code by email.

Which payment methods do you accept?

PayPal, credit cards, bank transfer, Scalapay, Apple Pay, Google Pay. Installment payments available with Scalapay and Klarna.